Help center

Frequently asked questions

Sizing

How do I pick my size?

Most OnBarefoot shoes fit true to size, so order your usual size. If you are between sizes or have wider feet, size up by half. Women and men have their own size ranges, so use the size guide on each product page.

How is the fit around wide feet or bunions?

The toe box is wide and foot shaped, so your toes have room to spread. The knit styles also stretch gently across the front of the foot, which many people with wide feet or bunions find comfortable.

What is the difference between the women's and men's versions?

They are built on different lasts so the proportions match each foot. Pick the women or men version, then choose your size from that range.

The shoes

What is a zero drop sole?

Zero drop means your heel and toes sit at the same height, the way you stand barefoot. The sole is thin and flexible, so your feet can move naturally and feel the ground.

What are OnBarefoot shoes made of?

Most styles use a breathable knit or lightweight upper on a thin flexible sole with a grippy tread. They are built to be light and easy to move in, with a wide toe box across the whole range.

Do I need to break them in?

Most people wear them comfortably right away. If you are new to barefoot shoes, start with a few hours a day and build up over a week or two so your feet adjust to the natural feel.

How do I care for them?

Wipe them down with a damp cloth for everyday marks. For a deeper clean, remove the insoles, machine wash cold on a gentle cycle, and let everything air dry. Skip the dryer.

Shipping and returns

Where do you ship?

We ship quickly on every order. You can find processing and delivery times on our shipping policy page.

What is your return policy?

Every order is backed by a 30 day money back guarantee. If your shoes are not the most comfortable pair you own, contact us at support@onbarefoot.com and we will help you return them for a refund.

How do I contact you?

Email us any time at support@onbarefoot.com and our team will get back to you.