Privacy Policy

Introduction

Petictive SRL, operating as OnBarefoot ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onbarefoot.com and purchase our products.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.

Contact Information: Petictive SRL

Str. Vasile Parvan, nr. 80, bl. Z2, sc. A, et. 3, ap. 35 731118 Vaslui, Romania

Email: support@onbarefoot.com

1. Information We Collect

Personal Information You Provide

When you use our website or make a purchase, we may collect the following personal information:

Account Information:

Name
Email address
Password (encrypted)

Order Information:

Billing address
Shipping address
Phone number
Payment information (processed securely by Shopify Payments)

Communication Information:

Customer service inquiries
Product reviews
Email preferences
Survey responses

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device:

Device Information:

IP address
Browser type and version
Operating system
Device type (mobile, tablet, desktop)
Screen resolution

Usage Information:

Pages visited
Time and date of visits
Time spent on pages
Referring website
Click-through patterns
Shopping behavior (items viewed, added to cart, purchased)

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. See our Cookie Policy section below for more details.

Information from Third Parties

We may receive information about you from:

Shopify (our e-commerce platform provider)
Shipping carriers
Marketing and analytics service providers
Social media platforms (if you interact with us there)

2. How We Use Your Information

We use the collected information for the following purposes:

Order Processing and Fulfillment

Process and complete your orders
Send order confirmations and shipping notifications
Handle returns and exchanges
Provide customer support

Communication

Respond to your inquiries and requests
Send transactional emails (order updates, password resets)
Send marketing communications (with your consent)
Notify you about product updates and promotions

Website Improvement

Analyze website usage and trends
Improve website functionality and user experience
Develop new products and features
Conduct market research

Legal and Security

Prevent fraud and abuse
Comply with legal obligations
Enforce our Terms and Conditions
Protect our rights and property
Resolve disputes

Marketing and Advertising

Personalize your shopping experience
Display targeted advertisements
Measure advertising effectiveness
Send promotional emails (you can opt-out anytime)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

Contract Performance: Processing necessary to fulfill our contract with you (order processing, shipping)
Consent: You have given explicit consent (marketing emails, cookies)
Legitimate Interests: Processing necessary for our legitimate business interests (fraud prevention, analytics)
Legal Obligation: Processing required by law (tax records, consumer protection)

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers

Shopify: E-commerce platform hosting
Payment Processors: Shopify Payments (for payment processing)
Shipping Carriers: To deliver your orders
Email Service Providers: To send communications
Analytics Providers: To analyze website usage
Marketing Platforms: To manage advertising campaigns

Legal Requirements

We may disclose your information if required to:

Comply with legal obligations or court orders
Protect our rights, property, or safety
Prevent fraud or criminal activity
Enforce our Terms and Conditions

Business Transfers

If Petictive SRL is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments
PCI DSS compliance for payment processing

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations (tax records: 7 years)
Resolve disputes and enforce agreements

Retention Periods:

Order information: 7 years (legal requirement)
Account information: Until account deletion or 3 years of inactivity
Marketing data: Until you opt-out or 2 years of inactivity
Analytics data: Aggregated data retained indefinitely

You can request deletion of your personal information at any time (subject to legal retention requirements).

7. Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications

GDPR Rights (EEA Residents)

Data Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your information
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time (doesn't affect prior processing)
Lodge Complaint: File a complaint with your data protection authority

CCPA Rights (California Residents)

Know what personal information is collected
Know if personal information is sold or disclosed
Opt-out of the sale of personal information (we don't sell data)
Non-discrimination for exercising your rights

To Exercise Your Rights: Email us at: support@onbarefoot.com

Include "Privacy Request" in the subject line and provide:

Your name and email address
Specific request (access, deletion, etc.)
Verification information (order number or account details)

We will respond within 30 days.

8. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience and analyze website usage.

Types of Cookies We Use

Essential Cookies (Required):

Shopping cart functionality
User authentication
Security features
Cannot be disabled

Analytics Cookies (Optional):

Google Analytics
Website traffic analysis
User behavior tracking

Marketing Cookies (Optional):

Facebook Pixel
Google Ads tracking
Retargeting campaigns
Conversion tracking

Preference Cookies (Optional):

Language preferences
Shopping preferences
Display settings

Managing Cookies

You can control cookies through:

Browser settings (block all cookies or specific types)
Our cookie consent banner
Opt-out tools provided by third parties

Note: Disabling essential cookies may affect website functionality.

Third-Party Tracking

We use the following third-party services that may collect information:

Google Analytics
Facebook Pixel
Google Tag Manager
Shopify Analytics

These services have their own privacy policies.

9. Third-Party Links

Our website may contain links to third-party websites (social media, payment processors, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including:

Romania (our business location)
United States (Shopify servers, payment processors)
Other countries where our service providers operate

We ensure appropriate safeguards are in place for international transfers, including:

Standard Contractual Clauses (SCCs)
Privacy Shield frameworks (where applicable)
Data processing agreements with service providers

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@onbarefoot.com, and we will delete such information.

12. Marketing Communications

Email Marketing

With your consent, we may send you:

Promotional offers and discounts
New product announcements
Seasonal collections
Company news and updates

How to Opt-Out

You can unsubscribe from marketing emails by:

Clicking "Unsubscribe" in any marketing email
Emailing support@onbarefoot.com with "Unsubscribe" in the subject
Updating your account preferences

Note: You will still receive transactional emails (order confirmations, shipping updates) even after opting out of marketing.

13. Do Not Track Signals

Some browsers have "Do Not Track" (DNT) features. We currently do not respond to DNT signals, as there is no industry standard for compliance. We will update this policy if standards are established.

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know:

Categories of personal information collected
Sources of information
Business purposes for collection
Categories of third parties we share with

Right to Delete: Request deletion of personal information (subject to exceptions)

Right to Opt-Out: We do not sell personal information, so there is nothing to opt-out of in this regard.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Shine the Light: California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes.

15. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of personal information. We do not sell personal information as defined by Nevada law. If you have questions, contact us at support@onbarefoot.com.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
New features or services

We will notify you of material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending an email notification (for significant changes)

Your continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

17. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

Notify you within 72 hours (as required by GDPR)
Inform you of the nature of the breach
Describe the data affected
Outline steps we are taking to address the breach
Provide recommendations to protect yourself
Notify relevant authorities as required by law

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@onbarefoot.com

Data Protection Officer (DPO): For GDPR-related inquiries, you can contact our DPO at: support@onbarefoot.com

We will respond to your inquiry within 30 days.

19. Consent

By using our website and making purchases, you consent to:

The collection and use of your information as described in this Privacy Policy
The transfer of your information to third-party service providers
The use of cookies and tracking technologies (subject to your cookie preferences)

You can withdraw your consent at any time by contacting us, though this will not affect the lawfulness of processing before withdrawal.

Summary of Key Points:

We collect information to process orders and improve your experience
We do not sell your personal information
You have rights to access, correct, and delete your information
We use industry-standard security measures
We comply with GDPR, CCPA, and other privacy regulations
You can opt-out of marketing communications anytime

This Privacy Policy is part of our Terms and Conditions. By using OnBarefoot, you agree to this Privacy Policy.